Verizon Network Detection & Response (NDR)

Verizon Network Detection & Response

A cloud-based cybersecurity detection, packet capture, and forensic workbench that provides a ground-breaking, intuitive interface built on interactive visualizations that increases situational awareness and significantly reduces response times.

A single pane of glass

INTRODUCTION
Starting as employee number fifteen and the first UX architect in the company, I lead concepting and design for the UI and the data visualizations throughout the product. Through close collaboration, many design sessions with engineerings and advisors, and rapid prototyping, we released a deep and intuitive product that delighted customers and grew sales.

Under the leadership of seasoned cybersecurity innovators, we delivered products and features within months through a highly collaborative and egalitarian team structure. Tasked with "fundamentally improving the human experience with cybersecurity" and giving analysts unprecedented visibility and situational awareness of their networks, we devised a single pane of glass approach that immediately provided the most critical data.

"My favorite part of the demo is when a prospect interrupts and asks to take control themselves...and watching them easily explore the product with a smile on their faces."

Data visualization

IN REAL-TIME, WITH CONTEXT
We designed interactive visualizations to communicate complex data quickly as a central component on every screen. Each visualization is a real-time interactive tool connected to other data and displays so an analyst can respond faster with better understanding. Customers understood their networks and security posture better than ever before.

EXPLORER | QUERY ENGINE TO RAPIDLY EXPLORE EVENTS AND CONNECTIONS
This highly-visual, interactive forensic search tool allows analysts to rapidly explore events, assets, and their connections across the network. Leading many whiteboarding and design sessions with real-world cybersecurity analysts and experts, we quickly worked through possible use cases, pain points, and concepts to produce rapid prototypes driven by actual network data. These solutions allowed the team to get responses quickly and iterate faster for better solutions that continued to make our customers happy.

VERIZON NETWORK DETECTION & RESPONSE WALKTHROUGH
This short video illustrates the innovative experience we created to allow analysts to work faster to secure their network. This product resulted from closely collaborating teams, an innovation mindset, and honest feedback. After the initial launch, I was promoted to Director of Design, where I grew the design team and created a "skunk works" research team to explore new innovations and immersive data visualization.